Great American Cookies

Reviews about Great American Cookies

• 2 / 5

  By William E. Lewis, Jr.
  Passing through on our way home from camp in North Carolina, my family and I stopped at the Tanger Outlets in Pooler, Georgia. Never too early to shop for Back to School clothes.
  
  Among our stops for a snack was Great American Cookies. Busy little place but my daughter wanted a pretzel and some lemonade. So we made the stop.
  
  Place was clean and Dante was our server. We ordered two #3 pretzel combos and a #1. Two lemonades and a bottled water completed our combos.
  
  Bottled water was warm and not refrigerated. Pretzel bites were overcooked. Lemonade was fine and straws could be found in a counter dispenser marked "straws."
  
  Dante - our cashier - was frustrated with a lack of help from co-workers. A picture is worth a 1,000 words. You tell me what Dante's co-workers were doing while he single handily took care of customers. He asked for help several times during our 22 minute visit to Great American Cookies in Pooler, Georgia.
  
  Following our visit to Great American Cookies, I tweeted pictures of the store and staff to corporate. Despite their social media presence, my tweets were ignored. You would think they would have a response to pictures of staff playing on their smartphones.
  
  That's my visit in a nutshell. I review - you decide.
  
  /s/ William E Lewis Jr, Fort Lauderdale, Florida.
  March 28, 2017